politique de confidentialité
Krispfy.com – Pure Luxury | Privacy Policy | Global Exclusive Fashion & Lifestyle
PRIVACY POLICY
Effective Date: 10 September 2025
1. Introduction
Krispfy.com ("Krispfy", "we", "us", "our") respects your privacy and is committed to protecting your
personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website, services, or place orders. By using Krispfy.com, you consent to the practices described here.
2. Data Controller / Contact Info
- Data Controller: Krispfy.com
- Head Office: Singapore
- Europe Office: Estonia, Monaco
- Email: helpline@krispfy.com
3. What Data We Collect
- Account information: name, email address, phone number, password
- Billing and shipping information: address, payment method, transaction history
- Device & usage information: IP address, browser type, device type, referring URLs, time spent on pages
- Cookies and tracking technologies: cookies, analytics tools, pixels, similar technologies
- Marketing preferences: newsletter opt-ins, promotions
4. How We Use Your Data
- Processing and fulfilling your orders, refunds, and returns
- Handling payments securely
- Providing customer support and communication
- Sending marketing materials (with consent)
- Personalizing shopping experiences
- Site traffic analysis and improvements
- Fraud prevention and security
5. Legal Basis for Processing
Depending on location (e.g. GDPR), we rely on consent, performance of contract, legal obligations, or legitimate interests.
6. Sharing Data with Third Parties
- Payment processors
- Shipping couriers
- Analytics providers (e.g. Google Analytics)
- Marketing service providers
- Legal/regulatory authorities if required
7. International Data Transfers
As Krispfy operates globally with offices and warehouses in Singapore, Europe, USA, and China, data may be transferred internationally. Safeguards are applied to ensure protection.
8. Data Retention
We retain data only as long as necessary for legal, operational, or business purposes, after which it will be securely deleted or anonymized.
9. Cookies & Tracking
We use cookies and similar technologies for analytics, personalization, and advertising.
Preferences can be managed in browser settings.
10. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object, or request portability of your data. Contact us at support@krispfy.com to exercise these rights.
11. Children’s Data
Our services are not directed at children under 13 (or 16 where required). We do not knowingly collect children’s data. If we do, we will delete it promptly.
12. Security Measures
We implement encryption, secure servers, firewalls, and access controls to protect your data.
However, no method is 100% secure.
13. Changes to This Policy
We may update this Privacy Policy. Changes will be posted with an updated “Effective Date.” Continued use of services constitutes acceptance.
14. Governing Law
This Privacy Policy is governed by the laws of Singapore and relevant international data protection laws (including GDPR and CCPA where applicable).
For any questions, please contact Official Helpline: helpline@krispfy.com